Frequently Asked Questions

Explore our comprehensive FAQ section to find quick answers to your queries about business lending with MaxFunding. If you don't find what you're looking for, feel free to submit your question using our online form for personalised assistance.
application

Application Process

Discover everything you need to know about starting your journey with MaxFunding in our Application Process section, where we cover eligibility criteria, the application steps, borrowing limits, and tips to expedite the loan process.
approval

Approval Process

Explore the Approval Process section to understand the steps involved in getting your loan pre-approved with MaxFunding, tips for maximising your approval chances, what to expect post-application, and the necessary documentation required for a smooth process.
repayment

Fees, Rates and Repayments

Navigate through our Rates and Repayments section for clear, detailed information on interest rates, loan repayment structures, early payout fees, credit checks, and all associated costs of obtaining a business loan with MaxFunding.
debt

Loan Features

Delve into the Loan Features section to gain insights into the specifics of MaxFunding's loan offerings, including details about loan terms and the availability of line of credit options tailored to meet your business needs.
client

Existing Clients

In the Existing Clients section, we provide detailed answers for our valued customers on how to access and manage their line of credit, including options for re-loaning and topping up existing loans with MaxFunding.
privacy

Security and Privacy

In this section, we security and privacy at MaxFunding. Discover how we ensure the legitimacy and safety of our services, protect your personal information, and maintain the highest standards of security when you provide sensitive information.

Security & Privacy

Is Max Funding legitimate?
Here at Max Funding, we understand that it is normal and natural for customers to raise concerns when choosing to make a big commitment. However, we operate in a manner that abides with industry best practices, and ensure that the service we deliver to our customers is safe, legitimate and secure.

We are constantly investing towards our information systems to ensure that information security and confidentiality remains our upmost priority. Our services are secured by a third party that utilizes the advanced security systems – monitored by VeriSign, providing our customers the highest level of online security. Many past Max Funding customers have stated that they had a great experience working with Max Funding, and have posted their own reviews.
How is my personal information protected?
Information security and confidentiality are our foremost priority. We refer closely to the Privacy Act (1988) to ensure we’re doing everything in compliance with laws and regulations.
Why do I have to provide my online bank login information?
Providing the necessary bank login details will allow our specialists to work more efficiently at processing your loan application. Allowing us access to a strictly read-only copy of your bank statements may speed up the process significantly.

However, if you’re still unsure, you have the traditional option of uploading the necessary statements manually.
How is providing my details online safe and secure?
The safety and confidentiality of our client information are protected by a unique 128-bit encryption method-the same encryption adopted by your banks and financial institutions.

Your username and password information are never revealed to us. It is simply used by the automated retrieval service to attain three months of financial statements.
What information does Max Funding receive when I log in with my bank account details?
Logging in with your bank account details allows us to retrieve your bank statement information which is required for verification. It's temporary read-only access, and we can't carry out any transactions. We are never in a position to see your login details.
How do I know this is a safe and legitimate service?
The service is provided by a safe and secure third party that utilises the latest in internet security. The website is monitored and verified by VeriSign, providing the highest level of online security available
Will anyone be logging into my bank account?
Your bank account is never accessed by any person. Providing your login details just enables an automatic retrieval service for your bank statements. Once the statements have been retrieved your login information cannot be accessed again. We will not be able to make any changes or transactions on your account.